Effective date: April 15 2025

Terms and Conditions

Welcome to Palmer Notary & Signing Co. (“we,” “our,” or “us”). By using our website www.palmernotarydfw.com, booking an appointment, or receiving notarial services from us, you agree to the following terms and conditions.

1. Scope of Services

Palmer Notary & Signing Co. offers the following services:

  • General Notary Work

  • Loan Signing Services

  • Remote Online Notarizations (via BlueNotary.us)

  • I-9 Employment Verifications

  • Estate Document Notarizations (not document preparation)

We do not provide legal advice or legal document drafting services.

2. Payment Terms

We do not accept payments through our website. Payment is due at the time of service unless otherwise agreed. Accepted payment methods include:

  • Cash

  • Check

  • Zelle

  • CashApp

  • Venmo

  • Credit/debit cards (via Square in person)


A deposit may be required only if a prior appointment was canceled within 1 hour of its scheduled time.

3. Refund Policy

As payment is typically collected after the appointment, refunds are rare. However, refunds may be issued at our discretion if:

  • A notarized document contains errors attributable to us

  • The client chooses not to proceed with us applying document corrections, and wishes to use another notary

4. Cancellations & No-Show Policy

To respect everyone’s time, we kindly ask for at least a 1 hour notice for cancellations or rescheduling.

  • Less than a 1 hour notice or no-show: A $25 no-show fee will apply

  • Rescheduling is allowed via phone, text, or email

If an unpaid fee results from a missed or failed appointment, it will be applied to any future appointment and a 50% deposit will be required.

5. Travel & On-Site Limitations

We offer mobile notary services within a 40-mile radius. Beyond that, a remote online notarization will be offered if appropriate.

We reserve the right to decline or terminate services at any time, including if:

  • The location is unsafe

  • The signer lacks valid identification

  • The signer lacks the capacity to proceed

  • The document is incomplete

  • The notary, at their sole discretion, does not feel comfortable continuing


6. Incomplete Appointments

If we arrive at the scheduled location but are unable to complete the notarization for reasons beyond our control (e.g., invalid ID, incoherent signer), the full travel and service fee still applies. If unpaid, this fee will be attached to future appointments with a required deposit.

7. Document Retention

  • For in-person notarizations, we do not retain any copies of documents.

  • For Remote Online Notarizations, documents are securely stored by our platform provider, BlueNotary.us.

  • For Loan Signings, all documents are sent to the title company. We do not retain any personal records, ID copies, or signed forms.


8. Legal Disclaimers

We are not attorneys and do not offer legal advice. Any questions regarding the legal effect of a document must be directed to a licensed attorney. Our services are limited to identifying signers, administering oaths, witnessing signatures, and completing notarial certificates as allowed by Texas law.

9. Limitation of Liability

Palmer Notary & Signing Co. will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability, if any, is limited to the amount paid for the notarial service, except as otherwise required by law or covered under applicable surety bond or errors and omissions (E&O) insurance policies. We maintain a Texas notary bond and a professional E&O insurance policy, which may provide additional protections depending on the nature of the claim.

10. Governing Law

These terms are governed by the laws of the State of Texas. By using our services, you consent to the exclusive jurisdiction of Texas courts for any disputes arising out of these terms.

11. Updates to These Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page with the effective date noted above.

12. Contact Information

For questions about these terms, contact:
Palmer Notary & Signing Co.
Email: apalmer@palmernotarydfw.com
Phone: (469) 556-6476
Website: www.palmernotarydfw.com